How to make a purchase

  1. Browse through the available products in our online-shop and click “add to cart” when deciding to purchase a specific product.
  2. When all your shopping is complete, click on the “checkout” button.  You will then be requested to submit certain information needed to complete the transaction.  It is important to furnish the correct contact and shipping information.
  3. The order will be verified to ensure that the products are in stock.  You will receive an e-mail with a summary of your order, the amount due and the banking details where the amount due are to be settled.
  4. Once payment is made, you are required to send proof of payment to info@doolallydaisy.co.za after which the items will be assembled and shipped to the supplied address.  No items will be dispatched without payment being made in full.

Shipping

  1. A flat-fee shipping rate of R35-00 will be added to all orders.

Delivery
Shipping of items will be done within 3 days after receipt and verification of full payment.


Items out of stock
It may happen that an item is out of stock.  You will be informed of such and, depending on availability from the supplier, arrangements will be made for the item to be ordered or an alternative item will be suggested, or you will be given the option to cancel the ordering of the specific item should you prefer not to wait.


Guarantee
If any item you receive is with fault, you may return the item (shipping in this instance will be for your own cost) and a replacement will be arranged, or if preferred, a refund will be made.  The return of the item must be done within 5 days after receipt of the item.


If we get it wrong
We pride ourselves in being professional and excellent in ensuring customer satisfaction. It may however happen that an error may occur.  In the unlikely event that you did receive a wrong item, please let us know by e-mail and we will rectify the problem with immediate effect


Complaints and feedback
Please send any comments, complaints and feedback to the e-mail address provided.


Privacy policy

  1. Your personal information will only be used for purposes of completing orders.
  2. Your personal information will under no circumstances be shared with any other person/party/institution.

Liability
Doolallydaisy is not liable for any damages (special or consequential) that result from the use of, or inability to use the materials sold on this site.


CONTACT DETAILS
Kindly send all enquiries, comments and communication to info@doolallydaisy.co.za.
If your enquiry relates to an existing order, please make mention of the order number.
You can also visit us at our Facebook page and for more great ideas, follow us on Pinterest